Frequently Asked Questions (FAQ)

 

1. I have a rental company, how can I add my bikes on BikesBooking platform?

Please register your company in our system on this page: https://bikesbooking.com/en/companies/register/. We will contact you about all other details.

 

2. What is BikesBooking?

BikesBooking - online booking service for bikes. You can add your company to our system and our users from all over the world will find and rent your bikes. We provide every rental company with a private account where you can manage your company info, bikes, photos, tariffs and see calendar of bookings.

 

3. Why to work with BikesBooking?

We provide customers with a perfect service and help them to find your company. It is easy to book a bike on our website, we have a friendly interface on 2 languages and accepting most popular currencies. We also have 24/7 customer service. Moreover, we can increase number of your customers on 19% in average (*statistics of rental companies already registered on BikesBooking).

 

4. Which bikes can I add?

Any types of: scooters, bicycles, motorcycles, mopeds, quad bikes or segways.

 

5. Is it free?

BikesBooking charges commission from every booking. We have a free listing. No monthly fees. It means that you pay only if somebody rent your bike. Even if nobody book your bikes, still you receive a free online advertisement from us, because we promote your rental company in Google and other search engines. Ask us about commission percent.

 

6. What are the benefits of being a partner of BikesBooking?

Free advertisement in Google and other search engines, Free listing on our website, 24/7 multilingual help, More customers from the Internet - because we are professionals in the online advertisement.

 

7. Payments

We don’t charge full price of rental at the moment of booking. We charge only our commission at the moment of booking, the rest customer will pay on arrival directly to you in your office by cash.

 

8. Cancellation and no show

We allow customers to cancel their bookings for free in 48 hours before start of the rental period. After 48 hours we can charge full price of rental or refund 50% of our commission to the rental company. The same in the case of no-show.

 

9. E-voucher

We send customer a voucher to confirm his booking. Customer must print or show the BikesBooking voucher / eVoucher on his smartphone.